Privacy Policy

White Box Studio, LLC
Effective date: 10/15/2026

White Box Studio, LLC (“White Box Studio,” “we,” “us”) respects your privacy. This policy explains what information we collect, how we use it, and your choices.

Information we collect

  • Order information: your name, shipping address, billing address, email address, phone number (if provided), and details of what you ordered.

  • Payment information: payments are processed by secure third-party payment processors. We do not see or store your full credit card number.

  • Communications: messages you send us by email or through our website.

  • Website usage information: such as your browser type, device, pages visited, and approximate location, collected through cookies and similar technologies.

How we use your information

  • To process, ship, and support your orders

  • To respond to your questions and handle returns or issues

  • To send order updates

  • To send marketing emails, but only if you sign up for them

  • To keep our website secure, understand how it’s used, and improve it

  • To meet legal, tax, and accounting requirements

Who we share information with
We do not sell your personal information. We share it only with the services we need to run the business, such as:

  • Our website platform (Squarespace) and marketplace platforms (Etsy)

  • Payment processors

  • Shipping carriers (such as USPS and UPS), who need your name and address to deliver your order

  • Email and analytics providers

  • Government agencies or others when required by law

These providers have their own privacy policies and handle your information under those terms.

Cookies
Our website uses cookies to keep your cart working, remember your preferences, and understand site traffic. You can block or delete cookies in your browser settings, though some features of the site may not work properly.

Email marketing
If you subscribe to our emails, you can unsubscribe at any time using the link at the bottom of any message.

How long we keep information
We keep order and business records as long as needed to fulfill orders, resolve issues, and meet tax and legal obligations.

Security
We take reasonable steps to protect your information, but no method of online storage or transmission is completely secure.

Your choices
You may contact us to ask what personal information we hold about you, to correct it, or to request that we delete it, as permitted by law. Some information may need to be kept for legal or tax reasons.

Children’s privacy
Our shop is not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.

Contact us
White Box Studio, LLC
joy@whiteboxstudio.studio

Athens, Ga